GENERAL

These terms and conditions will apply to all transactions placed with Bluestone Branding through whatever means.

Nothing in these terms and conditions will affect your statutory rights but by using this site you are agreeing to our terms and conditions. All contracts shall be governed by English Law and disputes will be resolved in the courts of England and Wales.

These terms may may be ammended at any time without notice.

ACCEPTANCE OF ORDER

Bluestone Branding will issue each customer with a quotation stating all relevant details of your order including the price, anticipated delivery dates and stock availability. By confirming by either fax or e-mail your desire to procede with the order you are completing the contract between yourselves and Bluestone Branding. 

Should you wish to cancel your order you may do so up to the point of despatch except where garments have been subject to personalisation through embroidery, lettering or screen printing or are bespoke through either size, colour or styling.

We reserve the right to refuse to accept an order on the grounds that; we are unable to source the necessary products, we have identified a pricing or product error or we do not recieve the proper authorisation for payment from you, the customer.

PAYMENT TERMS

Unless alternative arrangements have been made and agreed with Bluestone Branding our terms are strictly Net.

PRICES

We have a minimum order of 25 garments for embroidered items. Prices do not include carriage which can vary according to volume, weight and destination but are, in general around £8.50 + VAT for orders up to £200 and free thereafter.

TITLE OF GOODS

Legal title of goods passes to the purchaser only when Bluestone Branding have received payment in full although the risk will pass to the purchaser at the time of delivery

DELIVERY

Blusestone Branding use third party couriers. Whilst every effort is made to adhere to quoted delivery dates they are intended as a guide only and we cannot be held responsible for any delay in the delivery of the goods howsoever this may have arisen. Bluestone Branding cannot accept liability for any damage or consequential loss as a result of goods arriving beyond a stated date.All delivery charges and conditions are subject to change without prior notice.

In the case where shortages or damaged goods are reported by the purchaser it is imperative that the purchaser, on delivery, signs off the order as damaged or incomplete. Failure this respect will mean that the delivey was made in a complete and satisfactory condition.

Non deliveries must be reported to Bluestone Branding  by e-mail no later than 15 working days from the placement of the order.

LIABILITY

Any risks associated with the goods pass to the purchaser at the time of delivery. We will not be liable for events outside our reasonable control.

PRODUCTS

Every effort has been made to offer accurate information on the products we offer through this web site at the time of publication. Bluestone reserves the right to any change information relating to our products at any time. We also reserve the right to offer suitable alternative products from those displayed currently on this site as our aim is always to offer the best products for our customers. Should this occur Bluestone Branding will ensure that the same high standards are upheld in terms of quality, value and fit for purpose.

DAMAGED OR FAULTY GOODS

In the unlikely event that you receive damaged or faulty goods from Bluestone Branding we will of course be only too happy to replace it with an identical item. All we ask is that you let us know within 7 days of receipt. Beyond this time line we cannot accept returns .Any returns must be returned at your expense in their original condition.

COMPLAINTS

Please contact Bluestone at:  sales@bluestonebranding.co.uk

PRIVACY

Bluestone Branding will respect your privacy and adhere to the requirements of the UK data Protection Act. We only keep information that is necessary to fulfill our contractual obligations such as your name and title, your known address, your contact details ,order and paymment details. These are never transferred to third parties.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

WEB SITE

If you wish to create a link to our web site please seek our written consent at info@bluestonebranding.co.uk

ORDER FORM

Please click here for our order form.